Infrastructure Support Network Engineer

Atlas Tech, a rapidly expanding company supporting the US Military and other Government entities, is seeking a passionate, flexible, highly motivated team player to join our group of Information Technology professionals. If you are comfortable in intense fast paced environments, can think on your feet, and excel in team-based collaborative efforts, then this may be the right fit for you.

We are seeking an Infrastructure Support Engineer with experience supporting a large network infrastructure.

This is a fully remote position.

Working Hours: Must be willing to work shifts to cover a 24x7 operational environment.

Salary Range: $85,000 - $125,000, depending on experience

You Will:

• Provide Tier III help desk support for all tenants in the DHA network
• Triage issues and resolve and/or escalate them to the appropriate network teams for remediation
• Engage with internal and external customers to provide status updates on network issues
• Troubleshoot issues with a variety of different network devices and protocols
• Work in a team setting and make recommendations related to troubleshooting, device configuration, and documentation
• Document projects, support actions, and other administrative artifacts to serve as reference material for related support activities and management staff
• Ensure incidents and service requests adhere to established service level agreements

You Have:

• U.S. Citizenship
• A minimum of a Department of Defense (DoD) Secret level Security Clearance
• 6+ years relevant experience in supporting a large network infrastructure
• A strong working knowledge with Routers, Switches, Firewalls, and Virtual Private Network devices
• A good understanding of TCP/IP regarding routing and subnetting
• Experience with the following Network protocols and services:
  • Routing Protocols (OSPF, BGP)
  • Access Control Lists
  • Layer 2 Switching
  • Spanning Tree
  • Packet Analysis
• Good written and oral communications skills
• A can-do team player attitude that can work under pressure and prioritize tasking
• Willingness and ability to work shifts to cover 24x7 operational environment

Education:

• IAT Level II
  • Security Certification (CCNP Security, CySA+, GICSP, GSEC, Security+ CE, or SCCP)
  • Cisco OS Certification

We'd Be Impressed If You Had:

• Experience with the following a plus:
  • Cisco Switch 4500X
  • Cisco Switch 9000 Seried
  • Palo Alto Firewall PA-5050
• Bachelor of Science degree in Computer Science or a related discipline