IT Support Specialist

Atlas Technologies, Inc., a rapidly expanding company supporting the U.S. Military and other Government entities, is seeking an IT Support Specialist to support our customer at NIWC LANT. The selected applicant will work with a team of highly talented individuals supporting RDT&E network connected and standalone laboratories. Responsibilities in this position include, but are not limited to, assisting in the management of a Windows domain, desktop support, virtual machine builds/deployments, supporting system integration in an RDT&E environment, troubleshooting, patching, and maintaining various lab applications, and configuration management. The selected applicant will work as part of an integrated team including system administrators, network engineers, service desk analysts, and other personnel on site.

Pay Band: $65,000 - $95,000 based on experience.

You Will:

• Maintain IT Infrastructure end-point devices including but not limited to computers, printers, phones (desk and mobile), and audio visual equipment
• Perform server/workstation installations and technology refreshes.
• Install and configure external workstation hardware
• Install and configure authorized software on workstations
• Diagnose and resolve hardware and software issues
• Perform system upgrades as required
• Support the tracking and implementation of Security Technical Implementation Guidelines (STIGS)
• Assist in artifact development as well as continuous monitoring activities
• Maintain end-point data backups and ensure integrity
• Participate in the patch management process
• Create and maintain documentation
• Lead and assist with projects as needed

You Have:

• High school diploma or equivalent GED is required
• An Interim DoD Secret clearance is required to start. A Top Secret Clearance will be required.
• Up to 3 years of experience providing end user IT support services preferred
• Solid understanding of RedHat Linux
• Installing, configuring and maintaining Linux Servers / Virtualization (RHEL 6, 7 & 8, SLES ) [Note: Exposure on RHEL8 is a MUST]
• Account and Group administration (AD Integration, LDAP)
• Patch and package administration
• Configuration and administration of LVM
• Using package managers like YUM (Red Hat/CentOS), or DNF (Red Hat/CentOS) to install, update, and remove software packages.
• Troubleshooting complex, non-routine MacOS incidents.
• Maintain established IT Security protocols pertaining to macOS, Microsoft Windows and various 3rd Party applications
• Periodic upgrade and patching for macOS and various 3rd Party applications associated with the macOS.
• JAMF infrastructure health
• The selected applicant must have a DoD 8570/5239 IAT Level 2 Certification (Security + CE) or IAT Level 3 Certification (CASP or CISSP)
• Must have the ability to work independently and as part of a team in researching data and developing analytical techniques and methodologies.
• Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information.

In addition to a great culture at Atlas Tech, we pride ourselves on our Core Values of Learning; Teaching; Passion; and Flexibility. We have been recognized in the top 25 in both South Carolina and Virginia as one of the Best Places to Work for three straight years. We have also been honored with the US DOL Hire Vets Gold Award since 2020.

Want to hear more? Read on to see what our Team Members say about their experience:

“With LEARNING as a core value, Atlas is constantly promoting ways to increase knowledge and stay at the forefront of the latest technology. Team members are regularly encouraged to continue learning and Atlas provides training resources and skills enhancement opportunities internally as well as education reimbursement if you prefer to obtain skills through outside resources or higher education.” - Wendy

“From day 1, I knew Atlas Tech was where I wanted to be. Atlas’ culture embraces creativeness, community involvement, and taking care of their employees. If you’re looking for a great place to work, come join us!” - Blane

Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.